How we protect and use your information

This policy explains how learnestia collects, uses, and safeguards personal information when you contact us or use our services.

Effective date

This policy is effective from 9 April 2026.

Information we collect

We collect personal information that you choose to share, such as your name, email address, and the details you provide about your circumstances.

We also collect technical data such as browser type and pages visited to maintain site performance and security.

How we use information

To respond to enquiries and deliver guidance services.
To prepare documentation and summaries you request.
To improve our website, where consent is provided.
To meet legal and regulatory obligations.

Legal basis for processing
              Contractual need
              To provide the guidance services you request.
            
              Legitimate interests
              To operate and improve our services safely.
            
              Consent
              For optional analytics or marketing cookies.

Retention and security

We retain personal information only as long as necessary to provide services or meet legal obligations.

We apply access controls and secure storage practices to protect sensitive details and documents.

Your rights

You can request access, correction, deletion, or restriction of your personal data. You may also object to processing or request data portability.

To exercise your rights, contact us at [email protected].